FAQs
FAQs
Frequently Asked Questions
Explore Responses to Common Inquiries we recieve at Solve Virtually.
We welcome clients from around the globe. The only instructions need to be communicated in English. You're based in the U.S. or anywhere else, we're here to assist you.
Your data security is our top priority. We uphold the highest standards of professional integrity to safeguard any confidential or sensitive information related to your business. Our state-of-the-art data center employs robust security measures to ensure the utmost privacy for all your data. Additionally, each member of staff undergoes a stringent onboarding process, which includes signing a Non-Disclosure Agreement before commencing any client work. Rest assured; your information is in safe hands.
Our assistants are proficient in addressing tasks presented solely in English.
Certainly! You're more than welcome to specify a particular time for your work. Our services operate 24X7, allowing your dedicated assistant to accommodate your preferred time slots, whether it's during your work hours or post-work hours!
Yes, we offer all staff from all backgrounds that can perform their duties virtually.
You have the flexibility to stay connected through various channels, such as phone calls, email, Skype, WhatsApp, or any other preferred method of communication.
You have the option to make a change! Just communicate your concerns to our team leader, and we'll help you find staff who is a better fit for your requirements.
On average, you can anticipate saving between 50-80% compared to the cost of employing someone on a standard W-2 basis in the USA.
Yes, we do provide part-time virtual staff.
Absolutely not! The monthly fee you pay covers all potential charges and benefits. There are no hidden costs whatsoever.